Ship To Store FAQs

Bealls is currently offering FREE ship to store on select Beallsflorida.com merchandise. You can order your items from Beallsflorida.com and pick it up at your Bealls store when it arrives. To determine if an item is eligible for Ship to Store, find “Ship to Store FREE” message on the product detail page, and select Shop to store as the delivery option at checkout.

To place an order using Ship to Store:

  • Find a Ship to Store eligible item and select color, size and quantity (if applicable).
  • Select a store for pickup.
  • You can search for the nearest location of Bealls Stores in our store locator, or search for additional stores using a ZIP code or City and State.
  • Proceed to checkout and submit order.
  • Wait until you receive a pickup notification email before you go to the store to pick up your order.
  • Visit Guest Services or the designated pickup location at your selected store to get your order
  • Pickup location details will be included in your confirmation email.

You can apply any eligible discount or promotion when you check out on Beallsflorida.com

You will be charged when your order has been fulfilled and shipped to your pick up store.

Present a copy of your Order Confirmation email or show it on your Smart phone with one of the following forms of ID to a team member at Guest Service. Be sure the ID is valid and has not yet expired and has the Billing First and Last Name

  • Government-issued photo ID.
  • State-issued driver's license.
  • U.S. passport.
  • Military ID.
  • Certificate of Citizenship.
  • Certificate of Naturalization.
  • Permanent Resident.
  • Green Card.
  • Native American Travel Photo ID.

Your online payment will be processed when your order is fulfilled and shipped to your pick up store. You won't need to show your method of payment at the store.

Sorry, we do not offer the ability for alternate pickup person on the order.

Sorry, but you can't change your pick up store. You must pick up your order at the Bealls store you originally selected. If you’re unable to pick up your order at the store you selected, you can cancel your order or let the pickup window expire.

Pickup orders can be canceled by calling Bealls Customer Care at 1-800-569-9038, and requesting cancellation of your item/order or by not picking up the order within the 8 day pickup window.

After your order is picked up, you will receive your receipt by email. A printed receipt can be issued at the time of pick up upon request.

You’ll automatically receive a pickup notification email when your item is ready for pickup. You can also view/track your order status on Beallsflorida.com

Sometimes an item unexpectedly becomes unavailable. We’ll send an email to let you know as soon as possible.

When your order is ready for pickup, you’ll receive a pickup notification via email.

Your order will be held at the store for 8 days. If your order isn’t picked up within 8 days, we’ll cancel the order and issue a refund to your original form of payment.

We'll hold your order for 8 days after your order becomes ready for pickup. If it's not picked up within 8 days, we'll cancel your order and return the items to the shelf. You'll receive a refund to the original payment tender for any canceled items.

Your order will be held for 8 days. If you’re unable to pick up your order, we’ll cancel your order and issue a refund.

Please refer to the Returns & Exchange page.

Please refer to the Returns & Exchange page.