We want you to be happy with your purchase from BeallsFlorida.com. You may return merchandise for a refund, any time after purchase. Please note that shipping fees are not refunded.
We are happy to accommodate your BeallsFlorida.com return in store. Simply, take the merchandise, and your receipt (packing slip) that came with your BeallsFlorida.com order to the Guest Service desk in any Bealls Florida store. You’ll receive credit to the original method of payment. If a Bealls gift card is used, and the purchase order is greater than the amount on the Bealls gift card, the total purchase will be applied to the debit/credit card used to offset the balance. If the purchase was a gift, the total refund can be applied to a Bealls gift card if desired.
Use our Store Locator to locate a store near you. Returns are not accepted at Bealls Outlet or Bealls stores located outside of Florida. Bealls stores located outside of Florida are not affiliated with Bealls Florida stores and BeallsFlorida.com. Please note that shipping fees are not refunded.
We are happy to accommodate your BeallsFlorida.com return by mail. Simply, include, a copy of your receipt (packing slip), complete with your name, address and the merchandise. Customers are responsible for all shipping and handling charges. Allow 1-2 billing cycles from the day you returned your package for the credit to appear on your account statement.
1806 38th Ave East
Bradenton, FL 34208-4708
We apologize, but currently BeallsFlorida.com cannot process merchandise exchanges. Please contact Customer Care via Chat Now, email at CustomerService@beallsflorida.com or call 800-569-9038 option 3 for additional information and assistance.
If you receive a damaged or defective item, contact a Customer Care Associate through our Live Chat, email CustomerService@beallsflorida.com or call 800-569-9038 option 3. Please be sure to have your order number, item number and tracking number from your original confirmation e-mail. Please know in some cases we may ask for pictures of the damage to for our quality control purposes.
If you do not contact Customer Service, you are responsible for all return shipping charges.
We sincerely apologize for any error made in fulfilling your order. Please contact a Customer Care Associate through our Live Chat, email CustomerService@beallsflorida.com or call 800-569-9038 option 3 to resolve shipping errors. This includes, receiving additional items in your shipment that were not included with your order; an item listed on the packing slip but not included in your package, item received differs from item on the packing slip.
Returns on single item promotions like “% off one regular, sale or clearance” item may be prorated in certain instances. Although at the time of purchase the promotion looks to apply at the item level, there is a scenario where the price reduction on a quantity of 2 or more of the same products will apply equally between each. As a result, if you choose to return a portion of the same merchandise, that applied the single item promotion, your return will be prorated across the quantity of the same merchandise. For example, if there was an extra 40% off a single regular, sale or clearance priced merchandise:
$10 (original price) x 2 (quantity) = $20.00
Each SKU is sale priced at $8.00
This is a simplified example where additional promotions, rewards, tax, and shipping are not included.
Bealls Stores is committed to ensuring the 100% satisfaction of our guests. That's why once you’ve receive an original artwork, we'll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund. All other “non-original” artwork and/or reprints are subject to our standard return policy.
We examine all returns on a case-by-case basis in order to determine who is responsible for paying all costs (shipping and fees) required to deliver the artwork back to the Bealls Stores. Generally, if we determine that the artwork was accurately described on our site (in terms of size, materials used, weight, etc.) and the buyer is returning it as a result of buyer’s remorse, then the buyer is held responsible for return costs.
If we conclude that the we misrepresented the work (either in the photograph or in the description), failed to disclose important information about the work, or if the artwork was damaged as a result of poor packaging, the buyer will not be responsible for shipping costs.
You may return any eligible original artwork, provided that it is returned to Bealls Stores in its original condition and original packaging.
From the time you receive your original artwork from our couriers, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund.
We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from Bealls Stores and are not fully satisfied, you have:
If you do not notify us of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.)
Once the piece safely reaches Bealls Stores, Bealls will process your return and the amount owed will be refunded to your original source of payment as your original order (minus shipping costs and fees, if any) within 7-10 business days of your merchandise return.
Additional return information—PLEASE READ.