Customer Service

Emails from BeallsFlorida.com

BeallsFlorida.com will on occasion send out emails regarding upcoming sales and events. These may be for our online customers exclusively or may be valid in our stores. We also send an email announcing new sales, which is usually done weekly.

Click here to subscribe or unsubscribe.

We want to communicate with you only if you want to hear from us, or if we need to inform you about your order. When you make a purchase, we will send you emails regarding your order and, from time to time, may also need to contact you via telephone or traditional mail.

We may also send emails regarding an order confirmation, shipping notification, or that there was a problem with your order. It is important that you enter a valid email address when you order so that we may properly communicate with you. At no time will we add your email address to our email list, unless we have your permission to do so.

May I cancel or change my order after it is submitted?

Bealls Florida begins processing your order immediately therefore it may not be possible to cancel the order. Requests for cancellations may be conducted by phone or chat only. To request the status of your order, please call our Customer Care Center at 800-569-9038 option 3 or contact a “Live Chat” representative from the Chat link on BeallsFlorida.com during business hours Monday – Saturday 9am to 9pm and Sunday 10am to 8pm EST.

We apologize but order details including item, address changes, and credit card information may not be changed or modified after they are submitted. A new replacement order must be submitted to correct any customer or order information that is in error. Please contact Customer Care to assist you with your request.

What forms of payment does BeallsFlorida.com accept for online purchases?

We currently accept the following forms of payment for online purchases:

We are unable to accept cash, checks and credit vouchers for online purchases. BeallsFlorida.com requires that your billing address be within the Continental U.S., Alaska, Hawaii, US Virgin Islands and Puerto Rico. We cannot accept orders placed with overseas bank credit cards or international billing addresses.

Will I be charged sales tax on my order?

Bealls Florida does collect sales tax on orders that are shipped to an address in the state of Florida.

Bealls Florida does collect sales tax on orders that are shipped to an address in the state of Florida and to other states as required by individual state sales tax nexus laws.

• California state tax laws require that companies collect sales tax on internet orders according to the California state sales tax nexus rules. BeallsFlorida.com must comply with this law on all shipments to California.
• The state of Colorado requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Colorado Department of Revenue's website, www.colorado.gov.
• The state of Vermont requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Vermont Department of Revenue's website, tax.vermont.gov.
• The state of Kentucky requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Kentucky Department of Revenue's website revenue.ky.gov.
• The state of South Dakota requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the South Dakota Department of Revenue's website dor.sd.gov.
• The state of Tennessee requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Tennessee Department of Revenue's website www.tn.gov.
• The state of South Carolina requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the South Carolina Department of Revenue's website dor.sc.gov.
• The state of Oklahoma requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Oklahoma Department of Revenue's website www.ok.gov.
• The state of Connecticut requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Connecticut Department of Revenue's website www.ct.gov.
• The state of Maine requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Maine Department of Revenue's website www.maine.gov.
• The state of Massachusetts requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Massachusetts Department of Revenue's website www.mass.gov.
• The state of Washington requires that sales or use tax is due on certain purchases made from Bealls Florida and that the state requires that the purchaser file a sales or use tax return. For additional information please go to the Washington Department of Revenue's website dor.wa.gov.

If you are placing an order on behalf of a tax exempt organization, please email or fax your proof of tax exempt status to customerservice@beallsflorida.com or fax to 941-708-4321.

When will my credit card be charged for an order?

Your credit card will only be charged when we ship your order. If your order contains more than one item it is possible that you will see multiple charges on your account. This is because we may ship from multiple locations, and each location will only charge for the item(s) that they ship.

Why are there multiple charges for my order?

If your order contains more than one item it is possible that you will see multiple charges on your account. This is because we may ship from multiple store locations, and each store location will only charge for the item(s) that they ship. This will not affect your order total or shipping charges on your order. Orders shipped from multiple locations may result in items arriving on different days.

What is your pricing policy?

Bealls Florida offers a wide variety of products at fair, competitive prices every day. Product pricing can vary from day to day depending on current promotions and discounts. Due to the nature of our online business, we are unable to make price adjustments on prior purchases. Merchandise and promotional offers available on BeallsFlorida.com may vary from those offered in Bealls Florida Stores.

In the event of a pricing or product description error, Bealls Florida reserves the right to correct errors, inaccuracies and to change or update information at any time without notification. Bealls Florida effective dates for sales and offers are based on Eastern Standard Time only. Prices and availability are subject to change without notice. If you have saved an item in your shopping cart, please be aware item pricing and availability may have changed since adding to the shopping cart.

Gifting Information

Apply gift wrapping to your order for $3.00 per item. Personal gift message are FREE. Orders shipped to an address different than the billing address provided will receive a gift receipt (packing slip). Gift receipts (packing slips) do not have the prices printed on them.

Does Bealls Florida have a catalog?

Bealls Florida does not produce a catalog. We do have weekly sales fliers that are available in many local Florida newspapers, in our stores and published on our Coupons & Offers page. As our sales usually run for a short time period, we do not mail our fliers. Register your email address with us so that you receive current sale information. Click here to register.

Where can I connect with Bealls Florida?

Connect with us for exclusive offers and the latest updates on the new Florida Lifestyle.

Click here to be directed to our Facebook page.

Click here to be directed to our Pinterest page.

Click here to be directed to our Twitter page.

BeallsFlorida.com Site Requirements

Bealls strives to create a friendly & helpful experience both online & in-store. The website is best viewed by the following browsers via desktop or tablet:

• Internet Explorer (version 9 or higher)
• Mozilla Firefox (version 30 or higher)
• Chrome
• Safari

BeallsFlorida.com does utilize Javascript & requires Cookies to be enabled to complete a transaction. For more information on how to manage your Cookies click here.

Retail Means Jobs

Click here to learn more

Retailmeansjobs is a campaign to enhance awareness of the importance of retailing to the US job market. According to research conducted by PricewaterhouseCoopers employment in the retail industry combined with employment in the companies that supply retailers with goods and services accounts for one in four US jobs and close to 20% of GDP.

Social Responsibility Statement

To view our Social Responsibility Statement in its entirety, please click here.

Where can I find more information on Bealls?

To learn more about the Bealls Family of stores, please click here.

To learn more about Bealls in the community click here.

To view our privacy policy click here

To learn about joining our team click here

I have noticed Bealls stores in states other than Florida, are they the same company?

Bealls and Bealls Outlet stores located in Florida, Georgia and Arizona and the BeallsInc.com, BeallsOutlet.com, BeallsFlorida.com and Bealls.com websites are operated by Beall's, Inc. with headquarters in Bradenton, Florida. Bealls stores located in other states are operated by Specialty Retailers Inc. with headquarters in Houston, Texas. Specialty Retailers Inc. and Beall's, Inc. are not affiliated.

Locate a Bealls Florida Store

Locate a Bealls Outlet Store

Can I Earn/redeem Bealls Bucks Online?

Bealls Bucks can only be redeemed for in-store purchases at this time.

What are the benefits of registering for a Bealls Florida Shopper Account?

BeallsFlorida.com Shopper Account benefits include:

• express checkout
• view order history
• create and save wish lists
• track current orders
• save an address book

Click here to get started.

Please note your BeallsFlorida shopping account differs from your Bealls Florida Credit Card Account. If you wish to make a payment or need assistance with your Bealls Florida Credit Card please contact Comenity Bank at 866-907-5594 or by visiting https://d.comenity.net/beallsflorida/. Your email subscription does not equal an account.

Where can I find information on product rebates?

Occasionally, Bealls offers rebates on certain products via manufacturer rebate programs. When available they are posted here.

Where can I find information on product recalls for items sold by Bealls Florida?

Click here for product recall information regarding Carter's 3-piece penguin cardigan set.

What if I received damaged or defective items?

If you receive a damaged or defective item, contact a Customer Care Associate through our Live Chat, email CustomerService@beallsflorida.com or call 800-569-9038 option 3. Please be sure to have your order number, item number and tracking number from your original confirmation e-mail. Please know in some cases we may ask for pictures of the damage to for our quality control purposes.

If you do not contact Customer Service, you are responsible for all return shipping charges.

Attention California Residents:

Prop 65 Warning:All products may not meet California Proposition 65 requirements. Bealls Stores products meet all applicable federal safety and warning requirements as enforced by the United States Federal Government. For more information about Prop 65 please visit: www.oehha.ca.gov/prop65/getNSRLs.html.

Does Bealls have a policy regarding labor practices?

Bealls maintains a "Code of Vendor Conduct," which is designed to ensure that our business partners operate ethically and that our merchandise is produced under appropriate conditions - in the United States and around the world. Bealls will not do business with vendors who refuse to abide by our Code, and we make it clear that compromising the letter or spirit of the Code will result in serious consequences - up to and including the termination of orders and any future business dealings.

Copyright & Trademark Notice

BeallsFlorida.com and the web pages accessed thereby are owned by Bealls, Inc. and/or its third-party licensors. All trademarks and service marks appearing in these web pages, as well as all other proprietary materials depicted herein (the text, images, photographs, graphics, user interface, and other content), are protected from reproduction, imitation, dilution or confusing or misleading use under national and international copyright and trademark laws, as applicable. Except where expressly stated otherwise, you are not permitted to copy reproduce, modify, distribute, display, transmit, adapt or change in any way any aspect of these web pages for any other purpose whatsoever without the prior written permission of Bealls and/or its third-party licensors. ©
Bealls, Inc. and/or its third-party licensors. All rights reserved.