There are two options available to return your online order; in-store or by mail.
To a Bealls Florida department store:
Bring your order and receipt (packing slip) to the Guest Services Desk any of our Florida department stores. Shipping fees are not refundable. Please note purchases made on BeallsFlorida.com are not returnable at Bealls Outlet or Bealls stores located outside of Florida. Bealls stores located outside of Florida are not affiliated with Bealls Florida department stores or BeallsFlorida.com.
If you prefer to return by mail, fill out the return form that accompanied your purchase, pack the merchandise (including all merchandise tags) and receipt (packing slip) into a sturdy box. Please know customers are responsible for all return shipping charges. Allow 1-2 billing cycles from the day you returned your package for the credit to appear on your account statement. Most returns are processed within ten business days from the time your return has been received.
Mail Returns to:
6260 McIntosh Road Door# 80
Sarasota, FL 34238
What is your exchange policy for BeallsFlorida.com orders?
We apologize but we cannot process merchandise exchanges. Please contact our Customer Care team for assistance.
What if I received damaged or defective product?
Please contact our Customer Care team. You will need your order number, product number(s) and tracking number(s) from the original order confirmation email handy. Please know we may ask for pictures of the damage for quality control purposes.
If you return the damaged product(s) and do not contact Customer Care, you will be responsible for any return shipping charges.What if the items received are different than my original order?
Bealls is a privately held company, rich in tradition, owned by the founding family and its employees. Founded in 1915, Bealls Department Stores now operates 80 store locations in the state of Florida in addition to BeallsFlorida.com. Bealls Department Stores and BeallsFlorida.com are owned and operated by Beall's Department Stores, Inc and Beall's Westgate Corporation.
Copyright 2014 Bealls, Inc. All rights reserved.