BeallsFlorida.com will on occasion send out emails regarding upcoming sales and events. These may be for our online customers exclusively or may be valid in our stores. We also send an email announcing new sales, which is usually done weekly.
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We want to communicate with you only if you want to hear from us, or if we need to inform you about your order. When you make a purchase, we will send you emails regarding your order and, from time to time, may also need to contact you via telephone or traditional mail.
We may also send emails regarding an order confirmation, shipping notification, or that there was a problem with your order. It is important that you enter a valid email address when you order so that we may properly communicate with you. At no time will we add your email address to our email list, unless we have your permission to do so.
Bealls Florida begins processing your order immediately therefore it may not be possible to cancel the order. Requests for cancellations may be conducted by phone or chat only. To request the status of your order, please call our Customer Care Center at 1-800-569-9038 option 3 or contact a “Live Chat” representative from the Chat link on BeallsFlorida.com during business hours Monday – Saturday 9am to 9pm and Sunday 10am to 8pm EST.
We apologize but order details including item, address changes, and credit card information may not be changed or modified after they are submitted. A new replacement order must be submitted to correct any customer or order information that is in error. Please contact Customer Care to assist you with your request.
We currently accept the following forms of payment for online purchases:
We are unable to accept cash, checks and credit vouchers for online purchases. BeallsFlorida.com requires that your billing address be within the Continental U.S., Alaska, Hawaii, US Virgin Islands and Puerto Rico. We cannot accept orders placed with overseas bank credit cards or international billing addresses.
Bealls Florida does collect sales tax on orders that are shipped to an address in the state of Florida.
Bealls Florida does collect sales tax on orders that are shipped to an address in the state of Florida and to other states as required by individual state sales tax nexus laws.
If you are placing an order on behalf of a tax exempt organization, please email or fax your proof of tax exempt status to firstname.lastname@example.org or fax to 941-708-4321.
Your credit card will only be charged when we ship your order. If your order contains more than one item it is possible that you will see multiple charges on your account. This is because we may ship from multiple locations, and each location will only charge for the item(s) that they ship.
If your order contains more than one item it is possible that you will see multiple charges on your account. This is because we may ship from multiple store locations, and each store location will only charge for the item(s) that they ship. This will not affect your order total or shipping charges on your order. Orders shipped from multiple locations may result in items arriving on different days.
Bealls Florida offers a wide variety of products at fair, competitive prices every day. Product pricing can vary from day to day depending on current promotions and discounts. Due to the nature of our online business, we are unable to make price adjustments on prior purchases. Merchandise and promotional offers available on BeallsFlorida.com may vary from those offered in Bealls Florida Stores.
In the event of a pricing or product description error, Bealls Florida reserves the right to correct errors, inaccuracies and to change or update information at any time without notification. Bealls Florida effective dates for sales and offers are based on Eastern Standard Time only. Prices and availability are subject to change without notice. If you have saved an item in your shopping cart, please be aware item pricing and availability may have changed since adding to the shopping cart.
Apply gift wrapping to your order for $3.00 per item. Personal gift message are FREE. Orders shipped to an address different than the billing address provided will receive a gift receipt (packing slip). Gift receipts (packing slips) do not have the prices printed on them.
Bealls Florida does not produce a catalog. We do have weekly sales fliers that are available in many local Florida newspapers, in our stores and published on our Coupons & Offers page. As our sales usually run for a short time period, we do not mail our fliers. Register your email address with us so that you receive current sale information. Click here to register.
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Bealls strives to create a friendly & helpful experience both online & in-store. The website is best viewed by the following browsers via desktop or tablet:
Retailmeansjobs is a campaign to enhance awareness of the importance of retailing to the US job market. According to research conducted by PricewaterhouseCoopers employment in the retail industry combined with employment in the companies that supply retailers with goods and services accounts for one in four US jobs and close to 20% of GDP.
To view our Social Responsibility Statement in its entirety, please click here.
To learn more about the Bealls Family of stores, please click here.
To learn more about Bealls in the community click here.
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Bealls and Bealls Outlet stores located in Florida, Georgia and Arizona and the BeallsInc.com, BeallsOutlet.com, BeallsFlorida.com and Bealls.com websites are operated by Beall's, Inc. with headquarters in Bradenton, Florida. Bealls stores located in other states are operated by Specialty Retailers Inc. with headquarters in Houston, Texas. Specialty Retailers Inc. and Beall's, Inc. are not affiliated.
Bealls Bucks can only be redeemed for in-store purchases at this time.
Bealls Florida Credit Rewards certificates cannot be redeemed online. Please contact Customer Care via Chat Now, email at CustomerService@beallsflorida.com or call 800-569-9038 option 3 for additional information and assistance.
BeallsFlorida.com Shopper Account benefits include:
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Please note your BeallsFlorida shopping account differs from your Bealls Florida Credit Card Account. If you wish to make a payment or need assistance with your Bealls Florida Credit Card please contact Comenity Bank at 866-907-5594 or by visiting https://d.comenity.net/beallsflorida/. Your email subscription does not equal an account.
Occasionally, Bealls offers rebates on certain products via manufacturer rebate programs. When available they are posted here.
Click here for product recall information.
If you receive a damaged or defective item, contact a Customer Care Associate through our Live Chat, email CustomerService@beallsflorida.com or call 800-569-9038 option 3. Please be sure to have your order number, item number and tracking number from your original confirmation e-mail. Please know in some cases we may ask for pictures of the damage to for our quality control purposes.
If you do not contact Customer Service, you are responsible for all return shipping charges.
Prop 65 Warning:All products may not meet California Proposition 65 requirements. Bealls Department Stores products meet all applicable federal safety and warning requirements as enforced by the United States Federal Government. For more information about Prop 65 please visit: www.oehha.ca.gov/prop65/getNSRLs.html.
Bealls maintains a "Code of Vendor Conduct," which is designed to ensure that our business partners operate ethically and that our merchandise is produced under appropriate conditions - in the United States and around the world. Bealls will not do business with vendors who refuse to abide by our Code, and we make it clear that compromising the letter or spirit of the Code will result in serious consequences - up to and including the termination of orders and any future business dealings.
BeallsFlorida.com and the web pages accessed thereby are owned by Bealls, Inc. and/or its third-party licensors. All trademarks and service marks appearing in these web pages, as well as all other proprietary materials depicted herein (the text, images, photographs, graphics, user interface, and other content), are protected from reproduction, imitation, dilution or confusing or misleading use under national and international copyright and trademark laws, as applicable. Except where expressly stated otherwise, you are not permitted to copy reproduce, modify, distribute, display, transmit, adapt or change in any way any aspect of these web pages for any other purpose whatsoever without the prior written permission of Bealls and/or its third-party licensors. ©
Bealls, Inc. and/or its third-party licensors. All rights reserved.
Coast2Coast* Rewards Program Terms & Conditions
*Disclaimer: Stores operated under the Bealls name located in California, Colorado, Idaho, Montana, New Mexico, Nevada, Oregon, Texas, Utah, Washington, and Wyoming are managed and owned by Specialty Retailers, Inc. Specialty Retailers, Inc. is not affiliated with Beall's, Inc. or its subsidiaries.
**Disclaimer: Bealls Florida Credit Card Rewards and Coast2Coast Rewards are two different Rewards programs with different structures. Bealls Florida Credit Rewards are based on qualifying purchases made on the Bealls Florida Credit Card at ANY Bealls Department store (including the in-store kiosk), BeallsFlorida.com or Bealls Customer Care Center. Rewards are calculated based on billing cycle and the Reward is delivered in the Bealls Credit Card billing statement. Coast2Coast Rewards structure and process is described below. Bonus point programs may be different in each program.
Coast2Coast Rewards is currently a Pilot Program and is being conducted in Bealls Florida Department Stores in the Ft. Myers Market. "Pilot Market" is defined to be the following stores: 3701 Tamiami Trail E., Naples, FL 34112; 1441 Tamiami Trail, Port Charlotte, FL 33948; 2301 S. Del Prado Blvd, Suite 500, Cape Coral, FL 33990; 9370 Ben C. Pratt, Suite 1, Ft. Myers, FL 33966; 13585 Tamiami Trail N., Naples, FL 34110; 3071 NE Pine Island Road, Cape Coral, FL 33909; 133000 Cleveland Ave., Suite 1, Ft. Myers, FL 33907; 2368 Pine Ridge Road, Naples, FL 34109. You will ONLY receive points on purchases made in one of these stores during the time of the Pilot and for online purchases if you register and sign in through your online account. If you earn Coast2Coast Rewards, you can redeem them at ANY Bealls Florida Department Store and at BeallsFlorida.com.
The Coast2Coast Rewards Program (the "Program") is sponsored by Beall's Department Stores, Inc. and its affiliate Beall's Westgate Corporation ("Bealls," "we," "us," or "our"). For purposes of these terms and conditions "Bealls" will not include Beall's Outlet Stores, Inc. or its subsidiaries and affiliates. The Program allows participants in the Program ("Member," "you," or "your") to earn points for the dollars you spend at Bealls, as well as by engaging with Bealls on social media, or in other ways designated by us. Members at designated times may use points towards non-purchasing activities as indicated by Bealls. Points are earned starting immediately after enrollment in the Program and are calculated on a monthly calendar basis. Points are automatically converted to Coast2Coast Rewards at the values described below (see Section 8. Coast2Coast Rewards) or on http://www.BeallsFlorida.com/rewards. Any leftover points are rolled over into the following month.
1 point = $1 net spend on qualified purchases made on the Bealls Florida Credit Card during Pilot
1 point = $1 net spend on qualified purchases made with any other qualified form of payment
Net Spend means purchases of goods and services made by you minus any returns, refunds, or credit adjustments. Qualified Purchases and Returns are defined below (see Section 6. Qualifying Purchases and Returns). Points are calculated at the item level and are rounded to the nearest whole point. Qualifying purchases at the item level are rolled up for any qualifying purchase ending $0.50 or greater and rounded down for any item ending $0.49 or less.
The Program may be structured to offer certain benefits based on the Member's current points balance (that is points that have not previously been redeemed for a reward). From time to time, Bealls may establish (at its sole discretion) Program criteria pursuant to which Member's may "earn" points (such as, for example: by providing more information online at the account center, by sharing information on products purchased; by engaging in certain specified activities like visiting or watching videos; by engaging in certain specified activities related to social networks).
If you provide your Coast2Cast ID (phone number) and/or use your Bealls Florida Credit Card at the time of completing an in-store purchase, the appropriate number of points will be posted to your Program account within 48 hours from the time your transaction was made. Bealls will not make any adjustments to the number of points in your account after 30 days from the date of purchase as stated on the receipt.
If you are logged in to your BeallsFlorida.com shopping account at the time of your online purchase or engagement, the appropriate number of points will be posted to your Program account within 10 days of the purchase. If you do not provide your Coast2Coast ID (phone number) when completing your in-store purchase, you may request credit for your purchase within 30 days by calling Bealls Customer Care at 1.800.569.9038. You must have your receipt and be able to provide the transaction number located at the bottom of the receipt to receive credit. After we have confirmed your purchase was eligible to receive points and no points have already been awarded, and that no merchandise return has occurred, the appropriate number of points will be added to your Program account. Members must be signed into their online account prior to making a purchase at BeallsFlorida.com, to receive points for their purchase. Bealls reserves the right to make corrections to the number of points in your Program account to ensure accuracy.
Member acknowledges and agrees that:
Points are not earned on the amount of a purchase covered by a Reward or Program Coupon (offer/discount sent to Program members), promotional coupons, associate discount, purchase of gift cards/gift certificates, Merchandise Return Card, charity donations, exchanges, voided returns, sales tax, state fees, shipping charges, surcharges, delivery charges, or other excluded charges specified by Bealls from time to time.
If you return merchandise and are identified as a Program Member, the points you earned from that purchase will be deducted from your current Point total. Currently, your point balance will not go below 0. Exchanges and Voided Returns are not considered Qualifying, therefore, points are not affected during these types of transactions. If you make an Exchange, you will not receive points nor lose points from the transaction. When you make a Return and it is voided afterward, you will receive the prorated amount indicated on the receipt, however, you will not receive your points back.
Point Value and Expiration: Points have no cash value. Points expire on a rolling 12-month basis at the end of the 12th month in which they were earned. For example, if you earned points on October 1, 2016, and those points have not been used towards a Reward by October 31, 2017, those points will expire and be deducted from your account as of November 1, 2017.
If the Program is terminated, the points remaining in a Member's account will be forfeited.
$5 Reward = 100 points
$10 Reward = 200 points
$15 Reward = 300 points
$20 Reward = 400 points
$25 Reward = 500 points
$30 Reward = 600 points
$35 Reward = 700 points
$40 Reward = 800 points
$45 Reward = 900 points
$50 Reward = 1000 point
If you earn a Coast2Coast Reward, Bealls may notify you by email at the email address you have provided in your BeallsFlorida.com shopping account or by text if you have opted into the Mobile Alerts Program. If you elect to not receive Coast2Coast Rewards Program emails, you will not receive an email. You will be able to access your Coast2Coast Rewards in your BeallsFlorida.com shopping account.
We suggest that you add email@example.com to your spam filter to ensure delivery. Bealls has no responsibility for ensuring that you have received emails we send to you. Bealls may also send you reminders to use your Coast2Coast Reward or other coupons via email.
*Once a Coast2Coast Reward is issued, the points used to obtain it will be deducted from your account. Any points left in your account will be rolled over to the next month. Any points over 1,000 earned in one month will be rolled over to the next month.
Coast2Coast Rewards may be redeemed at the same time as other Bealls coupons, certificates, or offers toward the purchase of products. The redemption of Coast2Coast Rewards is subject to the following additional terms and conditions:
Because Bealls does not review the substance of Member postings on the Program or other communications via the Program, every Member must be careful in dealing with other Members to avoid fraud. Member acknowledges that information provided by other Members may, despite the prohibitions set forth in the Terms, be harmful, inaccurate or deceptive. Authentication of the true identity of Internet users is difficult, and so Bealls cannot and does not confirm that each Member is the person who they claim to be.
Bealls is not involved in Member-to-Member dealings and, therefore, each Member agrees, in connection with any use of the Program: (a) to release and hold harmless Bealls and their respective parents, affiliates, subsidiaries, employees, contractors, officers, directors, members, partners and representatives from any and all claims, demands, damages and liabilities, of any type and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with use of the Program (including any disputes with other Members using the Program); and (b) to attempt to settle any disputes directly with such other Member or other third party.
As a condition of use, each Member hereby promises that he/she will not use the Program for any purpose that is unlawful, commercial in nature (such as, for example, raising money for anyone, advertising or promoting any product, service, pyramid scheme or other venture) or prohibited by the Terms of Program or any Other Agreement, or any other purpose not reasonably intended by Bealls. Member agrees to abide by all applicable local, state, national and international laws, regulations and rules. Without limiting the foregoing, Members shall not use the Program for the purpose of money laundering, bid rigging, price fixing or other unlawful collusion, price signaling or exchange of competitively sensitive data or information.
By way of example, and not limitation, each User agrees not to (a) take any action or (b) upload, post, submit or otherwise distribute or facilitate distribution of any User Content (including text, communications, software, photographs, videos, sound recordings, data or other information) using any communications service, discussion forum, directory, survey, feedback or other service available on or through the Program, in any manner, that:
Bealls may, at its sole discretion, immediately suspend or terminate any Member's access to the Program should their conduct fail (or appear to fail) to strictly conform to any provision of this section.
Bealls has no obligation to pre-screen, authenticate, validate, monitor, moderate or edit any User Content. However, Bealls and its agents have the right, at their sole discretion, to remove at any time any User Content that, in Bealls' judgment, does not comply with the Terms of Program or any Other Agreement or otherwise appears harmful, objectionable or inaccurate. Bealls is not responsible for any failure or delay in removing any such content.
Member shall not post any confidential content or other proprietary information that it desires to or is under obligation to keep secret.
IMPORTANT: If Member desires to make any use of any Program content for any purpose other than personal, noncommercial reference, then Member shall first secure permission from the owner of that content.
Reproducing, copying or distributing any content, materials or design elements from the Program for any other purpose is strictly prohibited without Bealls' express prior written permission. Attempting to access or use the Program, content or materials for any purpose not expressly permitted in the Terms of Service is prohibited.
IMPORTANT: Member agrees that he or she will not contribute any User Content unless Member has all of the rights (including rights from the copyright owner) necessary to grant Bealls the use license, and to satisfy all of the warranty requirements, described above.
Notwithstanding the foregoing, the Program may provide each Member with the ability to remove some or all of the User Content posted to the Program by such. Following any such removal, Bealls will use commercially reasonable efforts to discontinue any further display, performance and distribution of such Member Content by Bealls at the Program; provided, however, Member acknowledges and agrees that Bealls may continue using such User Content in the same manner and for the same purposes as it did prior to removal of such content (such as, for example, content used in any advertising created prior to removal) and that Bealls shall have no responsibility or liability in respect of any content that has been exported by Bealls or shared with other Members via the Program or that has been downloaded or copied by Members to other websites, systems and devices.
All decisions made by Bealls concerning disputed account ownership are final and conclusive in each case.
For information about your account, these Terms, or any other Program-related questions, please visit our webpage at http://www.BeallsFlorida.com/rewards or contact Bealls Customer Care by calling 1.800.569.9038 during business hours.
PLEASE RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS AND PLEASE CHECK THE BEALLSFLORIDA.COM WEB SITE FREQUENTLY FOR ANY CHANGES TO THESE TERMS.